Case: QB Tools SaaS platform development

Case Studies
QB Tools: development of a SaaS platform

Implementation of a project for QB Tools to create a SaaS platform, which is a set of services and tools for business automation, management and sales increase, marketing improvement and effective communication with customers

Ukraine
Australia
Israel
Poland

Solution

Branding and marketing

Significant marketing and branding work has been done to effectively launch QB Tools products on the market, including market and competitor research, target audience, brand positioning, logo and corporate identity development, advertising campaigns, and social media content concepts

Design

The Webstick design team has developed the UX/UI design of the QB CRM system, the QB Tools service platform website, a mobile application and a website for receiving orders, an application for employees, a courier application, a warehouse accounting system, a QR BOSS feedback service, a multi-link builder and microsites

Development of the QB CRM system

QB CRM, a customer relationship management system for sales and marketing, has been developed. The system consists of the following modules: order management, customer management, finance, loyalty, personnel, catalog and delivery, customer feedback, and contains detailed analytics for each business process of the company. To monetize QB CRM, we have developed a subscription system

Development of a warehouse accounting system

The system we have implemented allows you to manage the process of warehouse accounting, namely: warehouse balances, inventory, manage the process of supplying goods

Development of a mobile application for clients

Webstick has developed a mobile application for accepting delivery orders with a loyalty system to cover such business areas as: HoReCa, E-Commerce, and water delivery companies. The application includes extensive functionality for customers, namely: loyalty system and cards, personalized application design, product and customer reviews, promotional offers, bonuses, discounts, product characteristics, modifiers, favorite products, customer greetings on holidays and birthdays, online payment, integration with delivery services

Website development for clients

We developed a convenient website for accepting orders for delivery and pickup with support for a loyalty system and the ability to integrate into CRM or POS systems. The site has wide functionality for customers, online payment, combined with a mobile application and the QB CRM system and integrated with various delivery services

Development of a mobile application for QB Courier

The developed QB Courier application allows you to distribute orders received from customers from a mobile application or website between couriers, track their location, and couriers to view the list of orders, plan a route, report on successful delivery to QB CRM administrators

Development of a service for collecting customer feedback - QR BOSS

The QR BOSS feedback service allows you to collect customer reviews, NPS scores, service quality, delivery, and timely respond to them by managers. The implementation of detailed analytics of feedback and indicators for evaluating various criteria will help our client's users make effective management decisions to improve service and customer loyalty

Development of a service for creating multilinks and microsites

A constructor and system for creating multilinks and microsites that facilitate the audience's path to interaction with a company or brand has been developed

Implementation of integrations

For the SaaS project QB Tools, Webstick specialists have implemented a large number of integrations with various services, namely: Ukrposhta, Nova Poshta, Way for Pay, Monobank, LiqPay, TurboSMS, SalesDrive, Uklon, CheckBox, Rozetka, Prom, Google Pay, Apple Pay, Serve, Poster, Google Shopping, WooCommerce. These integrations significantly strengthen QB Tools' competitive advantages in the market

Promotion of QB Tools and services

Our marketers and targeting specialists developed a marketing and communication strategy for QB Tools, as well as a promotion tactic for each of the channels. We developed the design and content of QB Tools' pages on Instagram and Facebook, set up search advertising on Google, targeted advertising on Instagram, and prepared and implemented the SEO terms of reference for the QB Tools website platform.

Artem Astashkin CEO, QB Tools

Webstick Global delivered functional results and offered valuable technical solutions, helping us save time and money. The service provider provided stellar project management and met all our requirements promptly