Beerstation: development of a CRM system for accounting and management of beer sales
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Slovakia
Solution
Design and prototyping
Developed the UX/UI design of the CRM Beerstation control panel and prototyped the system for approval by the customer
Development of the orders section
Implemented an order management section that allows you to view received orders on the website and mobile application, get acquainted with detailed information on each order, upload them and delete them
Development of the customer section
The company's customer management section has been implemented, with the ability to view purchase history, the number of bonus points on accounts, transaction history, the amount spent by each customer in stores, and the addition of new customers
Development of the personnel section
Added the ability to create company employees with the ability to manage their access rights and available functionality in the system
Development of the catalog management section
Implemented the ability to manage the catalog, namely create and view categories, create and view products, add groups of product modifiers, set up SEO for products and categories
Development of the warehouse
Implemented a warehouse with the ability to add goods to the warehouse and manage their quantity
Share management
Implemented the ability to manage promotions with the ability to separate them separately for the mobile application of the online store and the website
Development of a loyalty management section
The customer loyalty management section has been implemented with the ability to create a cashback from order loyalty program and a bonus for registration loyalty program, as well as options for managing the cashback percentage, the size of the welcome bonus, and the distribution of various loyalty programs by customer groups
Development of the analytics section
Added an analytics section to control the main economic indicators of the company's sales activities, namely: analytics on the average check, the number of orders, total revenue and the number of goods sold by type
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